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Our Qualifications & Courses

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Customer Management

This qualification is tailored to develop skills necessary for managing customer relations and sales, ensuring customer satisfaction, and improving organisational... success. The programme covers essential areas such as customer sales management, leadership, ethics, relationship management, financial management, and change management. Learners gain practical skills in identifying customer needs, building strong relationships, handling customer service issues, and leading teams effectively. Additionally, the qualification addresses ethical decision-making, financial management, and applying best practices to drive results within the organisation.Transition from SETA to QCTOOur programs are transitioning to align with QCTO standards for enhanced relevance and quality. The Customer Management Qualification (NQF Level 5 - TBA | SAQA ID 60273) has a special extension, allowing learners to continue benefiting from the current curriculum during the transition period. 
Authority: SETA
Authority ID: 60273
NQF Level: TBA
Accredited: Yes
Credits: 162
Industry: Various,Retail,Management,Insurance,Consulting
Duration: 12 months

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129
Course
General Management

This qualification provides individuals with the skills required for effective leadership and management across various industries. It covers essential areas... such as leadership, relationship management, diversity and conflict management, people management, financial management, and change management. Learners will gain practical knowledge in team building, decision-making, managing workplace relationships, and implementing best practices. Additionally, the programme focuses on developing financial management skills, promoting diversity in the workplace, and driving organisational change through strategic management techniques.Transition from SETA to QCTOOur programs are transitioning to align with QCTO standards for enhanced relevance and quality. The Mixed Farming course (NQF Level 2 | SAQA ID 48977) has a special extension, allowing learners to continue benefiting from the current curriculum during the transition period. 
Authority: SETA
Authority ID: 60269
NQF Level: 5
Accredited: Yes
Credits: 162
Industry: Various,Telecommunications,Manufacturing,Management,Engineering,Energy,Consulting,Construction,
Duration: 12 months

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179
Course
Office Administrator

This qualification is a comprehensive 4-year programme that prepares individuals for effective office management and administration in various organisational settings.... This qualification covers essential topics such as office management, communication, financial administration, and project management. It includes practical skills training in managing office resources, maintaining effective client relationships, and overseeing administrative functions. Learners gain hands-on experience in real-world office environments, focusing on tasks such as document management, scheduling, and coordination of office activities. This qualification equips learners with the necessary skills to efficiently manage office operations and support organisational goals.
Authority: QCTO
Authority ID: 102161
NQF Level: 5
Accredited: Yes
Credits: 445
Industry: Telecommunications,Manufacturing,Information Technology,Engineering,Energy,Construction,Agriculture,
Duration: 24 months

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201
Course
Retail Supervisor

The Retail Supervisor Qualification provides learners with essential skills to manage retail environments effectively. This qualification covers comprehensive knowledge modules,... practical skills, and work experience necessary for supervising retail operations.
Authority: QCTO
Authority ID: 99573
NQF Level: 4
Accredited: Yes
Credits: 100
Industry: Various,Retail
Duration: 12 months

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69
Course
Management Assistant

The Management Assistant course prepares individuals for effective office management and secretarial roles. This comprehensive program encompasses Knowledge Modules, Practical Skill... Modules, and Work Experience Modules, covering areas such as document management, information processing, customer service, project management, and administrative support.Please note: This qualification is a 3-year qualification and not a learnership. This qualification is accredited by QCTO. 
Authority: QCTO
Authority ID: 101876
NQF Level: 5
Accredited: Yes
Credits: 316
Industry: Telecommunications,Manufacturing,Information Technology,Engineering,Energy,Construction,Agriculture,
Duration: 12 months

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61
Course
Project Manager

The Project Manager Qualification equips learners with comprehensive skills in project management, covering knowledge modules, practical skills, and work experience.... This course includes essential topics such as project integration, scope, time, cost, quality, and risk management, preparing individuals for effective project leadership.
Authority: QCTO
Authority ID: 101869
NQF Level: 5
Accredited: Yes
Credits: 240
Industry: Telecommunications,Manufacturing,Information Technology,Engineering,Energy,Construction,Agriculture
Duration: 24 months

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127
Course