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Sales Assistant (General) (Retail Sales Advisor)

This occupational certificate prepares individuals to work effectively as Retail Sales Advisors in retail and wholesale environments. The programme focuses... on key skills such as attending to different types of customers, resolving queries, and providing excellent customer service. It includes practical training in the sales cycle, from guiding customers through purchasing decisions to using advanced selling techniques.
Authority: QCTO
Authority ID: 99669
NQF Level: 3
Accredited: Yes
Credits: 54
Industry: Retail
Duration: 12 months

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144
Course
Dispatching & Receiving Clerk

This occupational certificate prepares individuals to work effectively as Dispatching and Receiving Clerks in wholesale and retail environments. The programme... focuses on the key skills required to receive and dispatch stock while maintaining accurate stock records and minimizing losses. It includes practical training in receiving goods, preparing items for dispatch, and preventing shrinkage. The qualification equips learners with the necessary knowledge and hands-on experience to ensure efficient stock management, contributing to the smooth operation of businesses and reducing financial losses related to stock handling.
Authority: QCTO
Authority ID: 99446
NQF Level: 3
Accredited: Yes
Credits: 34
Industry: Retail
Duration: 12 months

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145
Course
Store Person

This occupational certificate prepares individuals to work effectively as a Store Person in various retail and warehouse environments. The programme... covers essential skills in stock movement, packing, picking, counting, and maintaining a safe storage area. It includes practical training in handling different types of stock, applying safety procedures, and maintaining housekeeping standards to minimize losses. With hands-on experience in stock management and work area upkeep, this qualification equips learners with the skills necessary to contribute to efficient operations and enhance business profitability in wholesale and retail sectors.
Authority: QCTO
Authority ID: 99703
NQF Level: 2
Accredited: Yes
Credits: 41
Industry: Retail
Duration: 12 months

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65
Course
Spatial Geometry

This is a rapid learning course designed to develop participants' ability to describe and represent objects in terms of shape,... space, and measurement, enhancing their spatial reasoning skills for practical application in various business and technical contexts, derived from the SSETA Business Practice qualification.
Authority: SETA
Authority ID: 119373
NQF Level: 1
Accredited: Yes
Duration: 1 week

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0
Course
Conversational Skills

This is a rapid learning course designed to enhance participants' ability to engage in a range of speaking and listening... interactions essential for effective business communication, derived from the SSETA Business Practice qualification. 
Authority: SETA
Authority ID: 119635
NQF Level: 1
Accredited: No
Duration: 1 week

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166
Course
Learning Strategies

This is a rapid learning course, based on the SSETA Business Practice qualification, that provides general strategies for mastering new... skills efficiently across various fields.
Authority: SETA
Authority ID: 119361
NQF Level: 1
Accredited: No
Duration: 1 week

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151
Course
Comprehension

This is a rapid learning course that focuses on improving comprehension skills by teaching learners how to read and respond... effectively to various types of texts. 
Authority: SETA
Authority ID: 61755
NQF Level: 1
Accredited: No
Duration: 1 week

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96
Course
Versatile Writing

This is a rapid learning course that equips learners with versatile writing skills, enabling them to effectively write for a... variety of purposes in different personal and professional contexts.
Authority: SETA
Authority ID: 119636
NQF Level: 1
Accredited: No
Duration: 1 week

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126
Course
General Management

This qualification provides individuals with the skills required for effective leadership and management across various industries. It covers essential areas... such as leadership, relationship management, diversity and conflict management, people management, financial management, and change management. Learners will gain practical knowledge in team building, decision-making, managing workplace relationships, and implementing best practices. Additionally, the programme focuses on developing financial management skills, promoting diversity in the workplace, and driving organisational change through strategic management techniques.Transition from SETA to QCTOOur programs are transitioning to align with QCTO standards for enhanced relevance and quality. The Mixed Farming course (NQF Level 2 | SAQA ID 48977) has a special extension, allowing learners to continue benefiting from the current curriculum during the transition period. 
Authority: SETA
Authority ID: 60269
NQF Level: 5
Accredited: Yes
Credits: 162
Industry: Various,Telecommunications,Manufacturing,Management,Engineering,Energy,Consulting,Construction,
Duration: 12 months

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356
Course
Customer Management

This qualification is tailored to develop skills necessary for managing customer relations and sales, ensuring customer satisfaction, and improving organisational... success. The programme covers essential areas such as customer sales management, leadership, ethics, relationship management, financial management, and change management. Learners gain practical skills in identifying customer needs, building strong relationships, handling customer service issues, and leading teams effectively. Additionally, the qualification addresses ethical decision-making, financial management, and applying best practices to drive results within the organisation.Transition from SETA to QCTOOur programs are transitioning to align with QCTO standards for enhanced relevance and quality. The Customer Management Qualification (NQF Level 5 - TBA | SAQA ID 60273) has a special extension, allowing learners to continue benefiting from the current curriculum during the transition period. 
Authority: SETA
Authority ID: 60273
NQF Level: TBA
Accredited: Yes
Credits: 162
Industry: Various,Retail,Management,Insurance,Consulting
Duration: 12 months

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232
Course
Information Technology: End User Computing

This qualification equips learners with the foundational computer skills needed in today's business environments. The qualification covers key areas such... as computing numeracy, ICT in the business environment, spreadsheets, computing communication, presentations, internet use, and word processing. Learners will develop practical skills in using essential software like spreadsheets and word processors, effectively communicating in a digital environment, and understanding the role of ICT in business. The programme also focuses on building basic numeracy skills and preparing learners to use the internet and email efficiently in a professional setting.Transition from SETA to QCTOOur programs are transitioning to align with QCTO standards for enhanced relevance and quality. The Mixed Farming course (NQF Level 2 | SAQA ID 48977) has a special extension, allowing learners to continue benefiting from the current curriculum during the transition period. 
Authority: SETA
Authority ID: 49077
NQF Level: 3
Accredited: Yes
Credits: 130
Industry: Telecommunications,Information Technology
Duration: 12 months

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467
Course
Long Term Insurance

This qualification is designed to provide individuals with the knowledge and skills needed to navigate the long-term insurance industry. This... qualification covers crucial areas such as financial literacy, insurance industry knowledge, life insurance products and services, mathematical literacy, financial sector structures, and business communication. Learners will gain an understanding of insurance law, risk management, the Financial Advisory and Intermediary Services Act (FAIS), and various life insurance products. The programme also equips individuals with communication and analytical skills, enabling them to effectively manage client relations and provide sound insurance advice.Transition from SETA to QCTOOur programs are transitioning to align with QCTO standards for enhanced relevance and quality. The Mixed Farming course (NQF Level 2 | SAQA ID 48977) has a special extension, allowing learners to continue benefiting from the current curriculum during the transition period. 
Authority: SETA
Authority ID: 49649
NQF Level: 4
Accredited: Yes
Credits: 140
Industry: Insurance
Duration: 12 months

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160
Course